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Overview
Protection of personal information is important for many internet users and an important basis for a pleasant and satisfying use of the internet. H. Schubert GmbH & Co. KG pays great attention to its customers' and other visitors' questions and reservations regarding data privacy and observes the domestic and international data privacy laws as well as the respective provisions of the EU. We ensure you, as purchaser of our products and services and as visitor of our website, that we do not collect and personal information on you, unless they are provided by you.
Note that our websites include links to other websites. H. Schubert GmbH & Co. KG assumes no responsibility for compliance with data privacy, data privacy statements and contents of these other websites. H. Schubert GmbH & Co. KG as an offerer of contents is only responsible for contents it provides for usage and according to the general law. These own contents must be distinguished from links placed to offers provided by others. With links, "external contents" are only provided by H. Schubert GmbH & Co. KG for usage. H. Schubert GmbH & Co. KG shall only be responsible for such external contents where it had positive knowledge (i.e. also regarding illegal contents or contents subject to punishment) and where it is technically feasible and reasonable to prevent usage (§5 para.2 TDG).
"Links" are always "living" (dynamic) links. H. Schubert GmbH & Co. KG verified the external contents for possibly triggering liability under civil or crime law when first placing the link. The content offerer, however, is not obliged by the TDG (telecommunications services law) to continually verify contents his offer links to for changes that may cause new liability. Only if he determines or is informed by others that a concrete offer to which he has placed a link will trigger liability according to civil or criminal law, he shall discontinue the link to this offer where technically feasible and reasonable. The technical feasibility and reasonability shall not be affected by the fact that the illegal offer or offer subject to punishment is still accessible from other services even after removal of access from the H. Schubert GmbH & Co. KG homepage.
Data we collect from you
Personal information
We do not collect any personal information from website visitors, unless these visitors provide them expressly and knowingly. We never collect any personal information pertaining to race and ethnic origin, political view, religious or philosophic orientation, union membership, health or sexual preferences. If you only visit our website, we will not collect any personal information on you. In two cases, you may expressly and knowingly provide us with certain personal information and agree that they are collected by us:
E-Mail requests for information or registration for guidelines and seminars
We provide links on our websites through which you can send us email messages if you have a question, would like to request information and materials, register for guidelines or seminars or have any notes and suggestions for us. You also have the option of personally being informed by one of our employees about our products and services. To enable us to process your request, we may ask you for additional personal information such as your name and phone number.
Registering
If you request one of our products or one of our services, we will require certain information from you. Depending on the product or service, different personal information will be requested. For certain products and services, you will have to state your name, age, address, pone number, email address, credit card number bank information, IP address or other information. When requesting other products and services, you may have to enter other or additional information. A detailed list of personal information that may have to be entered for ordering the different products can be found on the order page for the respective product or service.
Statistical data on your visit
If you visit our website, our computers will automatically collect statistical data on your visit, this information does not include any information on your person, but only on your visit to our website. We keep statistics, e.g. regarding the number of visitors to our website, the IP address of the user, date and time of the visit, the pages visited, domains from which users come to the website and the browsers they use. This statistic information is not compared to your personal information submitted. The information is only evaluated anonymously and then deleted again at regular intervals. The statistics help to further improve the performance of our websites.
Use of cookies
We use “cookies" only in the way explained in this section. A “cookie“ includes information sent to your browser by our website; your browser will store this information on your system, when cookies are used, our website can "remember" information on you and your settings until you close the current browser window (for temporary cookies) or until you deactivate or delete the cookie. Many visitors use cookies because they help navigate websites. You can be sure that cookies only include the amount of data you permit, and that they are not able to "enter" your hard disk and submit any personal or other data from your computer to the originator.
We only use “cookies“ in the situations described in the following. The first situation refers to temporary cookies. Temporary cookies are used in two cases: When you are accessing our services from one of our online applications, our web server will automatically send a temporary cookie to your browser that will facilitate navigation on our website. The only information in these temporary cookies is a directional value that can be used by our software to determine which page is to be shown when you click "back" on your browser. The cookie is deleted when you close the current browser window,. If you come to our website from one of our business partners, our web server will also send a temporary cookie to your browser that includes an "originator code" for this business partner. We use this information for statistics and marketing purposes.
If you are a license holder of H. Schubert GmbH & Co. KG and call a part of the website that is subject to access control, we will place a temporary cookie for the connection to indicate that you were authenticated. These cookies include random data that are used by the server for authenticating the browser requests to the server within this session. These cookies include no data that can be used to identify you personally. The cookie is deleted when you close the current browser window. The second situation in which we use cookies is requesting documentation, services or other queries you send to us in the scope of your visit of our website. If you fill in a form, you can select if our website is to place a cookie on your local hard disk. This is not a temporary cookie, but you can deactivate it at any time in your browser settings. If you do not accept these copies, you can still use our website. If you accept these cookies, you will save time, because filling in forms and/or visiting our website repeatedly will not be necessary. Even if this type of cookie was accepted before, you can set your browser so that you will be notified when a cookie is sent to you at any time. Thus, you will always be able to decide whether or not you want to accept a cookie.
This website also uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files stored on your computer that enable analysis of the use of the website by you. The information generated on your use of this website by the cookie (including your IP address) is transmitted to a Google server in the U.S. and stored there. Google will use this information to evaluate your use of the website, to compile reports on the website activities of the website operators and to render other services connected to website use and internet use. Google also will transfer this information to third parties where required by law or where third parties process this information on the order of Google. Google will never connect your IP address to any other Google information. You can prevent installation of cookies by making the respective settings of your browser software; however, we inform you that you may then not be able to completely use all functions of this website. By using this website you agree to processing of the data collected on you by Google as described above and for the purpose named above.
How we use the personal information collected
and to whom they are passed on
The personal information collected from you will only be used for the following purposes:
Sending answers
We usually answer any questions, requests for information on products and services and any other queries sent by email. We archive this correspondence for the purpose of improvement of our products, services, and website and for our own commercial purposes. We often store contact information to send individuals updates or important information on our products and services, also by newsletter.
Support, renewal and procurement of our products and services
We use the data submitted to inform you about support, renewal and procurement of our products and services. We also pass on the data submitted by you to affiliated companies, partners or representations of H. Schubert GmbH & Co. KG (within and outside of the European Economic Area) so that they can contact you regarding support, renewal or procurement of H. Schubert GmbH & Co. KG products and services. Our affiliated companies, business partners or representations may contact you directly for this.
Provision of interesting products and services
If at all, we will pass on the data submitted by you to trustworthy business partners or suppliers of H. Schubert GmbH & Co. KG only (within and outside of the European Economic Area), whose products or services complement the products or services of H. Schubert GmbH & Co. KG for you from our point of view and that might be of interest for you. Our trustworthy business partners or suppliers may contact you directly.
Provision of products and services included in the scope of services (when requesting certain services or certain management services)
The scope of services of certain services of H. Schubert GmbH & Co. KG includes additional products or services of third parties. When purchasing such services, we may therefore pass on the data submitted with your request to third parties wholly or in part (within and outside of the European Economic Area) so that they can provide the product or service and inform you about this product/service or any upgrades. We ensure that we have agreements in place with these external providers of products and services that prevent the passing on of information to third parties (according to the data privacy provisions).
Authentication of your identity
We need to compare some data from your request/order with third-party databases or other information sources of third parties for certain services of H. Schubert GmbH & Co. KG. This way, we verify your identity and other attributes and also ensure that your identity will not be misused.
Statutory disclosure and protection of licenses.
Where there is any statutory obligation to pass on information to local, state, national or international government agencies or criminal justice authorities, we will comply with these obligations (for example, we may indicate the identity of purchasers of certain software products to the Amt für Ausfuhrkontrolle, Bureau of Export Administration, the US ministry of commerce, according to our export permissions). We will also disclose data to third parties where relevant laws and provisions require this. H. Schubert GmbH & Co. KG may also disclose information to verify illegal activities or any suspected fraud, to prevent these or to take the respective countermeasures, or to execute or apply the contracts and license rights of H. Schubert GmbH & Co. KG.
Surveys
Sometimes we may ask our customers to submit information in the scope of surveys. Participation in these surveys is perfectly voluntary and the customer is free to provide this information or not. The survey information is used for monitoring and improving use of this website and to improve our service and product offers.
Objection against future notifications
Sometimes we inform our customers on new products, announcements, upgrades and updates. Usually by newsletter. If you no longer wish to receive notifications, contact us under the address indicated at the end of the data privacy statement or click the respective page. Please observe that you cannot reject our notification or notifications sent on our request, on safety, first use, term of expiration, product improvement and services. If you have received a notification from one of our trustworthy partners or suppliers or if you already passed on your information to our trustworthy partner or supplier, you may have to inform him directly that you do not wish to receive any further notifications.
Our safety provisions
Protection of all personal information received from the visitors of our website and our customer are an important part of our company philosophy. We ensure you that your personal information will be protected by our safety measures from loss, misuse and change. As with any submission through the internet, however, there also is a residual risk when sending personal information. To minimize this risk, we encrypt the data submitted by our products and services using the Secure Socket Layer protocol (SSL).
Calling, correcting or updating your information
To change or correct any personal information or if you simply want to know about the content of the personal information stored by us on you, you may therefore contact the address indicated at the end of this data privacy statement. If you use this function, your email address is indicated as originator of the email. Neither your email address nor that of the recipient will be used to any other purpose.
Copyright
Any texts, photographs and graphics displayed on our websites and their placement are subject to copyright and other laws on the protection of intellectual property rights. They must not be copied for any commercial purposes or for passing them on to others, changed or used on any other websites. Some websites also include images that are subject to the copyright of the person who provided them.
Changes to this data privacy statement
When any essential changes are made to this data privacy statement, we will indicate these changes on our website.
Contacting us or our data privacy officer
All potential customers and customers of H. Schubert GmbH & Co. KG may contact us at: